Frequently Asked Questions (FAQ)

Not sure how to do something? You’ve come to the right place.

• How long is my membership active?
  • It’s active until you cancel it. You may cancel at any time. You may restart membership at any time.
  • Payments are in-advance, so your membership will remain active until the next payment is due. For example, for a monthly membership your membership remains active for a month (about 30 days) after your last payment.
• How do I pause/suspend/cancel my membership?
  • Note:
    • If you see an option to pause or suspend your membership, we recommend you not do so because PayPal’s billing date will remain the same and so your membership won’t restart right away.
    • Your membership doesn’t end as soon as you cancel. For monthly memberships, membership remains active for a month after your last payment.
  • There are two equally effective ways to stop membership payments:
    • By using the membership website…
      • Go to Member Account and Log In
      • Choose Subscriptions
      • Choose Cancel
    • By using PayPal…
      • Log into the PayPal account you are using for Bodgery payments, or use the PayPal phone app
      • After logging in, you may need to first click/tap Proceed to Account Overview or My PayPal to get to the main PayPal account summary screen
      • On the main PayPal account summary screen, click/tap the gear icon (settings) near the upper right corner
      • Click/tap Payments in the menu near the top middle of the screen
      • Click/tap Manage automatic payments
      • You should see a list of your recent PayPal payments, likely on the left side. You might need to scroll down, or select “show more” if you don’t see The Bodgery right away. When you do, click/tap on The Bodgery payment entry, then click/tap Cancel. This will cancel your automatic recurring membership payment that is associated with the Bodgery.
• I canceled my membership. How do I reactivate/restart it?
  • Go to Member Account and Log In
  • Choose Subscriptions
  • Your inactive subscription should be listed. Click on the Subscribe link next to it.
  • The treasurer needs to reactivate your key fob. Tell the treasurer that you reactivated by….
    • Use Slack. Search for “treasurer” or use the current treasurer’s name, listed in the wiki’s leadership page.
    • or use Email: treasurer@thebodgery.org
• I don’t know what my password is.
  • Go to Member Account to Log In and choose Forgot Password to reset it. You will receive an email with further instructions.
• My PayPal payment failed (credit card expired, etc). What should I do?
  • Fix the PayPal issue. In five days, PayPal will retry the payment again. If the retry fails, your Bodgery subscription will stop and you will need to reactivate (see above) to continue Bodgery membership.
• I don’t see what I’m looking for here!
  • OK. Here’s some other options…
    • Email: treasurer@thebodgery.org for membership or money questions
    • Email: contact@thebodgery.org for general inquiries
    • Web: The Bodgery’s wiki
    • Web: The Bodgery’s main web site
    • Phone: (929) 263-4379 YAY-BODGERY but this goes to a voice mailbox and we’re all volunteers. It might be awhile before a volunteer calls you back.

FAQ